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Product Specialist

Basic Purpose
Provide technical sales support within the Industrial Gears division of SEW-EURODRIVE.
Experience and Educational Requirements
EDUCATION:
Mechanical/Technical Associate's Degree required.
2-3 years Power Transmission Industry experience preferred.
Minimum 2 years of experience in estimating or quoting preferred.
ACTUAL TASKS:
Inquiry Support
Perform drive selections, including SEW-EURODRIVE and third party products, to meet the requirements of the customer.
Evaluate industrial drive selections considering SEW-EURODRIVE guidelines, calculation tools, and pricing policies.
Generate quotations based on established policies within acceptable time periods.
Order Support
Review incoming orders for technical accuracy.
Manage order changes and provide technical support for orders in process and already delivered.
Technical Support
Provide technical sales support to Sales Managers, OEM, Distributors, and User accounts.
Coordinate within SEW-EURODRIVE network for technical and logistical support.
Develop knowledge of SEW-EURODRIVE calculation programs.
Develop technical knowledge of SEW-EURODRIVE industrial gear products and accessories.
Develop knowledge related to SEW-EURODRIVE industrial gear applications.
Additional Tasks
Must comply with all current ISO Quality and Work Instructions for job, all Company Safety rules, and all other Company rules, policies and procedures.
Assess each situation and do not perform any tasks which s/he feels is unsafe, on which s/he has not received training, or engage in any unsafe work practices. Report any unsafe condition to his/her manager.
Read and understand supporting documentation for the work area.
Complete required documentation completely, promptly and accurately.
Required to travel, occasionally up to 10%, on Company business to any required destination domestically as well as overseas. May be required to stay overnight for extended periods of time, obtain lodging, and occasionally conduct business in the evenings, weekends, and holidays and outside of normal business hours.
Possess and maintain a valid Driver's License and driving record satisfactory to SEW-EURODRIVE or otherwise be able to transport yourself to and from various locations, including customer facilities, to engage in diverse business activities.
Follow all Company guidelines, rules, and procedures.
Follow all customer safety rules, including the passing of any required drug screens.
Maintain a professional and businesslike relationship with customers and associates.
Monitor the work area for cleanliness.
Perform other tasks as requested.
SKILLS/ABILITIES:
Roles-Specific Skills/Abilities
2-3 years Power Transmission Industry experience preferred.
Minimum 2 years of experience in estimating or quoting preferred.
Ability to read and understand parts lists, catalogs, price books, general factory instructions, drawings, and other technical documents.
Proficiency in Microsoft Office applications (Excel, Word, Outlook)
Must have strong problem-solving skills.
General Skills/Abilities
Ability to perform all tasks listed above to the Company's expectations. Must be currently eligible and authorized to work in the United States on an ongoing indefinite basis.
Ability to work in a fast paced environment with continuous interruptions.
Must have good oral and written communication and organizational skills.
Ability to follow instruction, written and verbal.
Ability to organize workload for timely accomplishment of work.
Ability to communicate with all Company employees in a businesslike and professional manner.
Ability to appropriately handle stress and interact with others.
Possess strong overall office skills, including use of computers, their applications, and other office equipment.
Must be able to occasionally sit, stand, walk, reach with hands and arms, push and pull, bend, twist, stoop, and kneel.
Additional job requirements and responsibilities would be discussed during the interview process.

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